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Values

The core values for FX-Match are a set of key concepts and ideals that guide our organisation and help define and determine our behaviour and culture. Our priority is to add value to our customers and the key values below help us achieve this.

Integrity
We have an uncompromising and consistent commitment to delivering our services to the highest standard. We are honest and accountable and take individual as well as corporate ownership for all of our actions all of the time. Our staff are committed, reliable and have the knowledge to ensure they provide an open and impartial service at all times.

Professionalism
Is at the heart of everything we do. This means adhering to our commitments and managing our customer expectations accordingly. We treat everyone with respect and always look to demonstrate competence, knowledge, quality and cooperation when delivering our services. We strive to create and implement the right culture and our staff are encouraged to share best practice and engage in meaningful discussion both internally and with our clients.

Transparency
We are working with our clients to reduce transaction costs and make currency conversion clear and understandable.  We will tell the truth, communicate clearly and deliver on our promises.

Customer Service
Delivering quality customer service is the lifeblood of any business. We listen to all of our customers individual requirements and will strive to provide a service which meets or exceeds their expectations. Our staff go through an extensive training programme and are expected to take the ‘extra step’ whenever possible.

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Tweets from @fxMatch1


15 Jan 15

EURCHF 1.02922 i kid you not -17 points as SNB scraps the 1.2 Cap #fxmatch

15 Jan 15

EURGBP .76722 GBPEUR 1.3033 GBPUSD 1.5251 wholesale rate #fxmatch

9 Jan 15

GBPEUR 1.2819 EURGBP .7801 GBPUSD 1.5146 wholesale rates on the main pairs // #fxmatch

6 Jan 15

wholesale rates GBPEUR 1.2776 EURGBP .78282 GBPUSD 1.5192 #fxmatch

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FX-Match © 2014 | FX-Match is a trading name of The Currency Cloud Limited

The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 and the Payment Services
Regulations for the issuing of electronic money and the provision of payment services with FCA register number 900199.
The Currency Cloud Ltd is registered with the UK Data Protection Act Registration Number Z1550331.